Effective date: November 13, 2025 • These Terms govern your use of Blocara.com and related services.

Terms of Service

Welcome to Blocara (“Blocara,” “we,” “us,” or “our”). Blocara provides an online marketplace and matching service that connects real estate owners and managers with independent contractors and service providers (the “Services”). By accessing or using the Services, you agree to these Terms of Service (the “Terms”). If you do not agree, do not use the Services.

Eligibility & Accounts Marketplace Rules Dispute Resolution

1) About Blocara & Changes to These Terms

Blocara Real Estate Services operates Blocara.com and related pages, forms, and tools. We may update these Terms from time to time. When we do, we will revise the “Effective date” above and, where required by law, provide additional notice. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

2) Eligibility & Accounts

  • You must be at least 18 years old and able to form a binding contract.
  • You agree to provide accurate information and to keep it current.
  • You are responsible for all activity that occurs under your account and for safeguarding credentials.
  • We may decline, suspend, or terminate access at our discretion to protect users, maintain integrity, or comply with law.

3) Marketplace; Blocara Is Not a Contractor

  • Blocara is a referral and matching platform. We are not a licensed contractor, broker, or insurer, and we do not perform or supervise work.
  • Contractors are independent third parties, not employees, agents, or joint venturers of Blocara.
  • We do not guarantee pricing, availability, permits, outcomes, or compliance; you must evaluate and select providers at your own discretion.
  • You are solely responsible for verifying licenses, insurance, references, permits, and project requirements.

4) Matching, Quotes, & Communications

  • By submitting a request, you authorize us to share your request details with potential providers for purposes of matching and quotes.
  • You consent to be contacted (including by autodialed calls or texts and email) regarding your request. Message/data rates may apply. You may opt out as described in our Privacy Policy.
  • Any estimates or timelines are provided by providers and are for informational purposes only until embodied in a written agreement between you and the provider.
  • Payments, warranties, and change orders are between you and the provider unless we expressly state otherwise in writing.

5) User Content & Feedback

You may post or submit content (e.g., project details, photos, reviews). You grant Blocara a worldwide, non-exclusive, royalty-free license to host, use, reproduce, modify, and display such content to operate and promote the Services. You represent you have the necessary rights, and that your content is accurate, lawful, and non-infringing.

6) Acceptable Use

  • No unlawful, fraudulent, deceptive, defamatory, or harmful activity.
  • No scraping, rate-limiting evasion, reverse engineering, or interference with the Services.
  • No posting of others’ personal data without consent or violating others’ rights.
  • No emergencies: the Services are not for life-safety incidents. Call 911 or appropriate authorities.

7) Intellectual Property

The Services and all related content, trademarks, logos, and software are owned by Blocara or our licensors and are protected by law. Except for the limited rights expressly granted, no rights are transferred. You may not use our marks without prior written permission.

8) Third-Party Services, Analytics & Advertising

We may use third-party tools (e.g., Google/Meta advertising & analytics). Use of such tools is subject to their terms and our Privacy Policy. We are not responsible for third-party sites, services, or content.

9) Disclaimers

  • The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, express or implied.
  • Blocara does not warrant that any provider is properly licensed, insured, or qualified; you must verify independently.
  • We do not guarantee pricing, timelines, outcomes, or availability.

10) Limitation of Liability

To the fullest extent permitted by law, Blocara and its affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, data, or goodwill, arising out of or relating to the Services or these Terms. Our total liability for any claim is limited to the greater of USD $100 or the amount you paid to Blocara for the Services giving rise to the claim in the 12 months before the event.

11) Indemnification & Release

You agree to defend, indemnify, and hold harmless Blocara and our affiliates from claims, liabilities, damages, losses, and fees (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your violation of these Terms or law. You release Blocara from claims arising from acts or omissions of providers or other users.

12) Payments, Invoices & Taxes

Unless we expressly state otherwise in writing, payments for services are between you and the provider. You are responsible for applicable taxes. If Blocara offers any paid features, additional terms will be presented and become part of these Terms.

13) Privacy & Cookies

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and share information, and how to exercise your rights. Where required, we obtain consent for cookies/ads and honor opt-out signals as described in that policy.

14) Suspension & Termination

We may suspend or terminate access to the Services at any time, including for actual or suspected violations of these Terms, fraud, or misuse. Upon termination, provisions that by their nature should survive (e.g., IP, disclaimers, limitations, indemnities, and disputes) will survive.

15) Dispute Resolution, Arbitration & Class-Action Waiver

  1. Informal resolution. Contact us first at [email protected]. We’ll try to resolve the issue informally within 30 days.
  2. Arbitration. If not resolved, disputes will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator may award individual relief.
  3. Class/Jury waiver. You and Blocara agree to resolve disputes only on an individual basis; no class, consolidated, representative, or private attorney general actions. You waive the right to a jury trial.
  4. Opt-out. You may opt out of arbitration and the class-action waiver within 30 days of first accepting these Terms by emailing [email protected] with subject “Arbitration Opt-Out,” your name, and the email tied to your account.
  5. Small claims. Either party may bring an individual action in small claims court with proper jurisdiction.

Some jurisdictions may not allow mandatory arbitration or certain waivers; if unenforceable, the parties consent to exclusive jurisdiction in the state and federal courts located in Palm Beach County, Florida.

16) Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules, except where preempted by applicable federal law.

17) Miscellaneous

  • Severability. If any provision is unenforceable, the remainder remains in effect.
  • No waiver. Failure to enforce a right is not a waiver.
  • Assignment. You may not assign these Terms without our consent; we may assign them.
  • Entire agreement. These Terms and any referenced policies are the entire agreement between you and Blocara regarding the Services.
  • Notices. We may provide notices electronically, including by email or posting on the Site.
  • Contact. [email protected] • Postal: Blocara, Attn: Legal, 123 Example Ave, Suite 100, City, ST 00000, USA.

Questions About These Terms?

Reach our legal team using the form below or email [email protected].

This Terms of Service is provided for transparency and does not create third-party beneficiary rights. If translated, the English version controls.